Frequently Asked Questions

What is the best way to conserve water during these hot summer months?

Start by checking for leaking toilets, also make sure outside hoses are not leaking, and finally, be mindful of how much and how often your irrigation is running.  To ensure the best possible water usage habits, download the free Eye on Water app and set it for leak alerts.  Have your MUD 367 water bill handy to insert your account number.

What does the NHCRWA fee mean on my bill?

The North Harris County Regional Water Authority (NHCRWA) was created in 1999 by voters. This agency is responsible for constructing the infrastructure to comply with the Harris County-Galveston Subsidence District’s Regulatory Plan that requires a reduction in groundwater usage to no more than 20% of the total water demand by the year 2035. Both MUD 367 and 383 only collect this fee for NHCRWA; neither MUD controls the fee nor tack additional fees onto it.  All residents in the NHCRWA area are required to pay this monthly fee. The NHCRWA holds monthly meetings at their office location: 3648 Cypress Creek Parkway, Suite 110, Houston, 77068 on the first Monday of the month.

For more details on their purpose, or to complain, please visit:

https://www.nhcrwa.com

How can I reduce the amount of water my family uses a month?

There are so many easy steps to reduce the amount of water a family uses each month.

For example: Take shorter showers!  Repair leaky faucets! Only water your yard before sunrise or after sunset and only when necessary! Replace old washers with energy and water efficient models!  And don’t forget to download the Eye On Water app!

The list goes on and on…the price of water will only increase so establishing better water habits will not only help the environment but also help with your monthly bill.  For more tips and valuable insight, please visit:

https://takecareoftexas.org/conservation-tips/conserve-our-water