The NHCRWA fee on your water bill is imposed by the North Harris County Regional Water Authority to fund surface water conversion as mandated by the State of Texas. NHCRWA will increase their fee on April 1, 2020 from $4.30 per thousand gallons to $4.70 per thousand gallons. Harris County MUD 367 does not control this fee, which is a direct pass through cost, with increases expected annually. Water conservation practices are strongly encouraged.
Harris County Municipal Utility District No. 367 (the “District”) has adopted a Resolution Adopting Policy and Procedures for February 2021 Freeze Event Leak Adjustment Credits (the “Resolution”) under which the District will consider permitting a credit because of loss of water due to rupture or other damage causing a leak in a customer’s water line(s) due to the winter storm and freeze event of February 2021 (the “Freeze Event”). Credit may be given for water usage and sewer usage in excess of the customer’s average usage, as determined by the District pursuant to the Resolution (the “Freeze Event Leak Adjustment Credit”). The Freeze Event Leak Adjustment Credit is limited to the billing cycle(s) containing the days included in the Freeze Event (the “Applicable Billing Cycle(s)”) and must be requested by May 1, 2021. Customers may apply for no more than one (1) Freeze Event Leak Adjustment Credit per account.
MUD 367 strongly recommends winterizing your sprinkler system to avoid a burst & leak after a freeze. The attached “How To” video offers step by step guidance:
Harris County MUD 367 has recently developed a simple water bill calculator so that residents can see what their water bill would be on any given day of the billing cycle. From the “Usage” tab in the Eye on Water app, simply look up your current monthly water usage (in thousands of gallons) and then use this value in the drop-down menu of the water bill calculator. The calculator is broken down by the same three components as your monthly water bill. The calculator can be found on the Water Bill Calculator page.
The EPA recommends that Americans continue to use and drink tap water as usual.
Please use this link for additional information:
https://www.epa.gov/coronavirus/coronavirus-and-drinking-water-and-wastewater
At a special teleconference meeting of the Authority held on Monday, April 20th, the Board of Directors (the “Board”) of the Authority approved the postponement of the pumpage fee and surface water rate increases from April 1, 2020 to July 1, 2020.
Should you have any questions regarding these actions of the Board, please contact the Authority office.
Harris County Municipal Utility District 367’s Board of Directors is conscious of maintenance costs incurred by the District. Clogged pipes cause major problems in wastewater treatment facilities. They may also cause home plumbing issues. Residents can help maintain a working sanitary sewer system by being mindful of what they put down the drain or flush down the toilet.
Essentially, only wastewater and human waste should go down the drain or be flushed. Your help in adhering to these guidelines is greatly appreciated and will save your District unnecessary expenses.
Harris County Municipal Utility District 367 (HCMUD 367) residents may have learned that there is a main line break that is affecting the east side of City of Houston. A boil water notice has been suggested for residents of the City of Houston only at this time.
This news post is to let HCMUD 367 residents know the District’s water system disinfects any surface water received from the City of Houston. Additionally, the District’s water flow does not come from the East Facility where the 96” Main Line break occurred yesterday. The District’s water system is working as designed and without issue.
As a preventative measure, the District operator, Municipal Operations and Consulting, Inc., has made adjustments to the water supply from surface water to all ground water to further protect residents from any concerns.
Again, the District may not be affected in any way by the situation in City of Houston. If a boil water notice is required by the District or the Texas Commission on Environmental Quality, this post will be updated with that information.
Let your neighbors know there is no reason to be concerned! Share this post out to social media.
Check out the resources below for information on registering your smart meter and viewing your usage via EyeOnWater app. EyeOnWater lets you see how much water you’re using and can even alert you of possible leaks on your property.
Visit https://eyeonwater.com to access online or download the mobile app.
When creating your account, you will need your 15 digit water service account number including the hyphen, indicated on your water bill.
The North Harris County Regional Water Authority (“NHCRWA”) is a governmental entity created by the Texas Legislature that assists in converting the region within its boundaries from using groundwater to predominantly surface water in order to combat subsidence. In order to comply with the legislative mandate to reduce groundwater usage, HCMUD 367 (“the District”), along with other municipal utility districts in the area, is part of the NHCRWA’s Groundwater Reduction Plan (“GRP”).
To comply with the groundwater reduction mandate, the NHCRWA is responsible for constructing the necessary water delivery infrastructure to deliver surface water to the areas within the NHCRWA. In order to design, construct, and operate the necessary infrastructure, the NHCRWA assesses fees to the well owners/municipal utility districts within the NHCRWA’s boundaries based on the amount of water pumped by their wells and the amount of surface water received from the NHCRWA.
The NHCRWA assesses a fee for both groundwater and surface water usage by residents. This fee is used by the NHCRWA to fund projects intended to reduce regional subsidence and to meet legislatively-mandated surface water conversion goals. More information on the NHCRWA and their programs is on their website, www.nhcrwa.org.
Accordingly, the NHCRWA charges the District a fee for every 1,000 gallons of ground-water and surface-water withdrawn by the District (the “GRP Fee”), and the GRP Fee may be increased by the NHCRWA from time to time. The District then passes the GRP Fees through to the District’s users based on the amount of water they use. As such, each user within the District is billed, in addition to the district’s water rates, a separate amount for each 1,000 gallons of water delivered to such user in a billing cycle that is equal to 100% the GRP Fee charged to the District by the NHCRWA for each 1,000 gallons of water for that period.
The NHCRWA fee that residents see on their bill is not a fee levied by the District; it is a mandatory fee levied by the NHCRWA that is passed through to residents via their water bills. This fee is based solely on how much water residents use in their home. For more information on NHCRWA, please visit: http://www.nhcrwa.org/about/
If you have any further questions on this or anything else related to HCMUD 367, please do not hesitate to utilize the contact form on the District website.
Water conservation tips are available at http://takecareoftexas.org/conservation-tips/conserve-our-water.