Resolution Adopting Policy and Procedures For February 2021 Freeze Event Leak Adjustment Credits

Harris County Municipal Utility District No. 367 (the “District”) has adopted a Resolution Adopting Policy and Procedures for February 2021 Freeze Event Leak Adjustment Credits (the “Resolution”) under which the District will consider permitting a credit because of loss of water due to rupture or other damage causing a leak in a customer’s water line(s) due to the winter storm and freeze event of February 2021 (the “Freeze Event”). Credit may be given for water usage and sewer usage in excess of the customer’s average usage, as determined by the District pursuant to the Resolution (the “Freeze Event Leak Adjustment Credit”). The Freeze Event Leak Adjustment Credit is limited to the billing cycle(s) containing the days included in the Freeze Event (the “Applicable Billing Cycle(s)”) and must be requested by May 1, 2021. Customers may apply for no more than one (1) Freeze Event Leak Adjustment Credit per account.

Freeze Event Leak Adjustment Credits Request Form (PDF)

Partnership with Rachio Smart Sprinkler Controllers

MUD 367 is excited to announce our partnership with Rachio Smart Sprinkler Controllers to offer a substantial discount on their Rachio 3 model.This controller attaches to your current sprinkler system and can determine how much water your landscape actually needs.

Don’t water in the rain! Rachio’s weather intelligence customizes your yard details using technology and science!

RACHIO 3 Smart Sprinkler Controller for 8 (or less) zonesMUD 367 resident cost: $89.99 + tax (retail: $229, a savings of $139.01)

RACHIO 3 Smart Sprinkler Controller for 16 (or less) zonesMUD 367 resident cost: $94.99 + tax (retail: $ 238.11, a savings of $143.12)

Additional information and ordering available on the Rachio’s website:

Some Restrictions Apply

North Harris County Regional Water Authority (NHCRWA) Announces Rate Increase

The NHCRWA fee on your water bill is imposed by the North Harris County Regional Water Authority to fund surface water conversion as mandated by the State of Texas.  NHCRWA will increase their fee on April 1, 2021 from $4.70 per thousand gallons to $5.05 per thousand gallons.  Harris County MUD 367 does not control this fee, which is a direct pass through cost, with increases expected annually.  Water conservation practices are strongly encouraged.

For additional information, North Harris County Regional Water Authority Amended Rate Order and Updated Pricing Policy (PDF).

Water conservation tips are available at Take Care of Texas.

Winterizing Your Sprinkler System

MUD 367 strongly recommends winterizing your sprinkler system to avoid a burst & leak after a freeze. The attached “How To” video offers step by step guidance:

Fall Tips

  • Now is the time to turn off your irrigation system until March or April and manually operate if you feel it is necessary.
  • Most of the grass in our district is going dormant. Continued irrigation may cause fungal infections that won’t be noticeable until the spring or early summer.
  • Feel free to mulch but don’t water. There will be adequate rain during the fall and winter to provide moisture for plant roots.

Calculate Your Monthly Water Bill in Real-Time

Harris County MUD 367 has recently developed a simple water bill calculator so that residents can see what their water bill would be on any given day of the billing cycle. From the “Usage” tab in the Eye on Water app, simply look up your current monthly water usage (in thousands of gallons) and then use this value in the drop-down menu of the water bill calculator. The calculator is broken down by the same three components as your monthly water bill. The calculator can be found on the Water Bill Calculator page.

How to Read Your MUD 367 Water Bill – Updated Bill


  1. Your service address
  2. Your account number
  3. Dates of service for this bill
  4. Date bill is mailed; about 2 weeks after meter read
  5. Your residence’s smart water meter number
  6. Date your meter was read
  7. W- water, GLS – gallons
  8. Current reading as of date – #6
  9. Prior reading at end of last billing cycle
  10. Number of gallons used in 1,000’s
  11. W- Water
  12. 12 month water usage history
  13. Previous month’s payment info
  14. Cost of sewer service
  15. North Harris County Regional Authority, pass through mandate by State of Texas billed at $4.70 per 1,000 gallons ($4.70 x #10). See for additional info.
  16. Cost of water used, includes trash & recycling
  17. Total due now
  18. Late payment fee if received after due date
  19. Total due if received after due date
  20. MUD 367’s Operator, Municipal Operations, address
  21. Important messages from your MUD 367 district
  22. Mail payment to this address or sign up for auto pay here.

What You Should Know About Hurricanes

MUD 367 has been proactive in annually preparing for Hurricane Season by securing the district water plants and lift stations with fully equipped generators in the event of a power outage. The district’s Operator, Municipal Operations, will be working 24/7 to ensure water is not disrupted or contaminated during a possible crisis. It is still advisable to be prepared and follow local authorities recommendations during hurricane season.