COVID-19 “Coronavirus” Update – Please Bag Your Trash!


In response to the continuing effects of the Coronavirus and in observance of our employee’s safety, we are asking that all waste be placed in plastic bags and tied off to avoid any direct contact with the garbage.


Please continue to place your recycling loose in your container. However, if anyone in your household is exhibiting symptoms of any transmissible illness, please place recyclables in plastic bags and dispose with your regular garbage.

Trash and Recycle Services will continue as normal, but we are experiencing an increase in the amount of residential solid waste as a result of residents spending more time at home. Please be patient as we are doing our best to get everyone’s waste collected.

Green waste collection will continue; however, we anticipate delays in service. By taking the following steps, residents can help minimize these delays:

  • Mulch leaves and grass clippings instead of bagging them for disposal
  • Limit the amount of pruning and tree trimming to only what is essential
  • If utilizing a landscaping company, ensure all green waste is collected and hauled off by the contractor.

Board of Directors Elections

The next directors election is scheduled for Saturday, May 7, 2022.  The District will establish the polling place(s) for the election, which will be provided in the Notice of Election.

Applications for a place on the ballot may be filed from January 19, 2022, to 5:00 p.m. local time on February 18, 2022. For information about the requirements for filing for candidacy for a position on the Board, please visit the Texas Secretary of State’s candidate website, at

Elecciones de la Junta Directiva

La próxima elección de directores está programada para el sábado 7 de mayo de 2022.  El Distrito establecerá el(los) lugar(es) para la elección, los cuales serán provistos en el Aviso de Elección.

Las solicitudes para un lugar en la boleta de votación pueden presentarse desde el 19 de enero de 2022 hasta las 5:00 p.m. hora local del 18 de febrero de 2022. Para obtener información acerca de los requisitos para presentar la candidatura para una posición en la Junta, sírvase visitar ele sitio web del candidato del Secretario de Estado de Texas en

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In Response to the COVID-19 Pandemic, Please Review the Following Information

Harris County Municipal Utility District 367’s Board of Directors is conscious of maintenance costs incurred by the District. Clogged pipes cause major problems in wastewater treatment facilities. They may also cause home plumbing issues. Residents can help maintain a working sanitary sewer system by being mindful of what they put down the drain or flush down the toilet.

The following items should NOT be put down the drain or flushed:

  • DO NOT FLUSH Feminine hygiene products in the toilet:
    Items such as tampons and feminine pads are absorbent and increase in size after exposure to water in the pipes. This causes clogs in plumbing and the District’s sewer system. These items should be disposed of in a wastebasket.
  • DO NOT FLUSH “Flushable” sanitary wipes and baby wipes down the toilet:
    Despite being labeled as flushable by the manufacturer, these products may clump up in the pipes and cause clogs. Instead of flushing these items, keep a waste receptacle by the toilet for disposal.
  • DO NOT FLUSH Cotton swabs such as “Q-tips” in the toilet:
    These items include stiff cardboard or plastic stems in the middle which can clog pipes. Also, if they do make it to a wastewater treatment plant, they must be removed from the water and hauled to a proper trash facility. This creates an extra cost for your District.
  • DO NOT FLUSH Diapers down the toilet:
    Whether cloth or disposable, infant and adult diapers should never be disposed of in the toilet. They are too large to fit through the plumbing of your home and cause blockages in District pipes that take wastewater to treatment plants.
  • DO NOT FLUSH Cotton Balls and Paper Towels in the toilet:
    These items are too bulky to fit through the pipes and will cause plumbing obstructions.
  • DO NOT FLUSH Cigarette Butts in the toilet or wash down the sink:
    Cigarette butts build up over time causing clogs and accumulate with other solid waste that should not have been flushed. These items must be hauled away to a trash facility, costing your District additional expense.
  • DO NOT POUR Cooking Grease down the drain or in the toilet:
    While hot cooking grease may seem easy to pour down the kitchen sink, it cools quickly once exposed to plumbing. Congealed grease can build up over time and create clogs.
  • DO NOT FLUSH Condoms and other prophylactics in the toilet:
    These items may cause clogs in the system and if they make it to a wastewater treatment facility, will have to be hauled to a proper trash disposal plant, increasing costs to your District.

Essentially, only wastewater and human waste should go down the drain or be flushed. Your help in adhering to these guidelines is greatly appreciated and will save your District unnecessary expenses.

North Harris County Regional Water Authority (NHCRWA) Announces Rate Increase

The NHCRWA fee on your water bill is imposed by the North Harris County Regional Water Authority to fund surface water conversion as mandated by the State of Texas. NHCRWA will increase their fee on April 1, 2020 from $4.30 per thousand gallons to $4.70 per thousand gallons. Harris County MUD 367 does not control this fee, which is a direct pass through cost, with increases expected annually. Water conservation practices are strongly encouraged.

For additional information, please visit

Water conservation tips are available at

Update Regarding City of Houston Main Line Break

Harris County Municipal Utility District 367 (HCMUD 367) residents may have learned that there is a main line break that is affecting the east side of City of Houston. A boil water notice has been suggested for residents of the City of Houston only at this time.

This news post is to let HCMUD 367 residents know the District’s water system disinfects any surface water received from the City of Houston. Additionally, the District’s water flow does not come from the East Facility where the 96” Main Line break occurred yesterday. The District’s water system is working as designed and without issue.

As a preventative measure, the District operator, Municipal Operations and Consulting, Inc., has made adjustments to the water supply from surface water to all ground water to further protect residents from any concerns.

Again, the District may not be affected in any way by the situation in City of Houston. If a boil water notice is required by the District or the Texas Commission on Environmental Quality, this post will be updated with that information.

Let your neighbors know there is no reason to be concerned! Share this post out to social media.

How to Register Your Smart Meter

Getting Started

Check out the resources below for information on registering your smart meter and viewing your usage via EyeOnWater app. EyeOnWater lets you see how much water you’re using and can even alert you of possible leaks on your property.

What You’ll Need

Visit to access online or download the mobile app.

When creating your account, you will need your 15 digit water service account number including the hyphen, indicated on your water bill.

EyeOnWater Web App

EyeOnWater Mobile App