Water

Here is a helpful video now that it’s time to turn your irrigation system back on.

At its regular Board meeting on September 11, 2023, the Board of Directors of the North Harris County Regional Water Authority (NHCRWA) voted to reduce water rates. The Board reduced surface water rates from $4.55 to $4.05 per 1,000 gallons. This is the second time in eight months the Authority has made rate reductions, making a total of $1.00 per thousand gallons of usage, or approximately 20% and 22% rate cuts, respectively. The new rates will go into effect October 1, 2023.

This pass-through cost from NHCRWA is shown as “Regional Water Authority” on your MUD 367 water bill.

As an example, if your usage for the billing period 10/4/23 to 11/3/23 is 12,000 gallons, the RWA fee would be reduced from $54.60 to $48.60. MUD 367 water and sewer rates will remain the same.

To read more about this reduction, please go to the NHCRWA website:

NHCRWA Board Votes to Reduce Water Rates for the Second Time in 2023

The City of Houston (COH), the primary source of water for the North Harris County Regional Water Authority (Authority), has entered stage two of their Drought Contingency Plan, effective on August 27, 2023.

As required by the Authority’s Drought Contingency Plan, the Authority must enter Stage 2 of our Drought Contingency Plan, when the COH enters into Stage 2 water shortage of their Drought Contingency Plan.

This triggers the MUD 367 & 383 Drought Contingency Plan, Stage 2, to go into effect on August 27, 2023 by enforcing the following notice:

Water Restrictions in Effect

Outdoor watering of lawn and garden between hours of 8:00 p.m. and 3:00 a.m.:

• Odd-Number Addresses: Mondays, Wednesdays, and Fridays
• Even-Number Addresses: Tuesdays, Thursdays, and Saturdays

Thank you in advance for your help in conserving water during these drought conditions.

Please be advised that at its January 9, 2023, Regular Board Meeting, the Board of Directors of the North Harris County Regional Water Authority (NHCRWA) voted to reduce water rates. The Board reduced surface water rates from $5.05 to $4.55 per 1,000 gallons which will go into effect February 1, 2023. This pass-through cost from NHCRWA is shown as “Regional Water Authority” on your MUD 367 water bill. Currently, MUD 367 is charged $5.05 for the surface water used and this cost will be reduced to $4.55 effective 2/1/2023.

As an example, if your usage for the billing period 2/4/23 to 3/3/23 is 12,000 gallons, the RWA fee would be reduced from $60.60 to $54.60. MUD 367 water and sewer rates will remain the same.

To read more about this reduction, please go to the NHCRWA website:

NHCRWA Board votes to reduce water rates

Attention MUD 367 & 383 customers

(Gleannloch Farms residents)

The Water & Sewer Operator for Harris County MUD 367 and MUD 383, Municipal Operations & Consulting, Inc., will be transitioning to a new utility billing software to enhance your customer service experience effective immediately.

Residents will receive an email directly from general@municipalops.com to update your account number.  Your new account number is linked to your email, so please click on “Register Now” to update your account with your new number.

If you would prefer to speak with a customer service representative, please feel free to call 281-367-5511.

Stage 2 of the district’s drought contingency plan has been triggered. Outdoor water use shall be permitted only between the hours of 8:00 P.M. and 3:00 A.M.

• Mondays, Wednesdays, and Fridays for customers with a street address ending in an odd number (1, 3, 5, 7 or 9)
• Tuesdays, Thursdays, and Saturdays for water customers with a street address ending in an even number (0, 2, 4, 6 or 8)

What is the best way to conserve water during these hot summer months?

Start by checking for leaking toilets, also make sure outside hoses are not leaking, and finally, be mindful of how much and how often your irrigation is running.  To ensure the best possible water usage habits, download the free Eye on Water app and set it for leak alerts.  Have your MUD 367 water bill handy to insert your account number.

What does the NHCRWA fee mean on my bill?

The North Harris County Regional Water Authority (NHCRWA) was created in 1999 by voters. This agency is responsible for constructing the infrastructure to comply with the Harris County-Galveston Subsidence District’s Regulatory Plan that requires a reduction in groundwater usage to no more than 20% of the total water demand by the year 2035. Both MUD 367 and 383 only collect this fee for NHCRWA; neither MUD controls the fee nor tack additional fees onto it.  All residents in the NHCRWA area are required to pay this monthly fee. The NHCRWA holds monthly meetings at their office location: 3648 Cypress Creek Parkway, Suite 110, Houston, 77068 on the first Monday of the month.

For more details on their purpose, or to complain, please visit:

https://www.nhcrwa.com

How can I reduce the amount of water my family uses a month?

There are so many easy steps to reduce the amount of water a family uses each month.

For example: Take shorter showers!  Repair leaky faucets! Only water your yard before sunrise or after sunset and only when necessary! Replace old washers with energy and water efficient models!  And don’t forget to download the Eye On Water app!

The list goes on and on…the price of water will only increase so establishing better water habits will not only help the environment but also help with your monthly bill.  For more tips and valuable insight, please visit:

https://takecareoftexas.org/conservation-tips/conserve-our-water

Leak Adjustment Policy (PDF)