Author: HCMUD 367

New Utility Billing Software

Attention MUD 367 & 383 customers

(Gleannloch Farms residents)

The Water & Sewer Operator for Harris County MUD 367 and MUD 383, Municipal Operations & Consulting, Inc., will be transitioning to a new utility billing software to enhance your customer service experience effective immediately.

Residents will receive an email directly from general@municipalops.com to update your account number.  Your new account number is linked to your email, so please click on “Register Now” to update your account with your new number.

If you would prefer to speak with a customer service representative, please feel free to call 281-367-5511.

Stage 2 – Mandatory Water Restrictions in Effect

Stage 2 of the district’s drought contingency plan has been triggered. Outdoor water use shall be permitted only between the hours of 8:00 P.M. and 3:00 A.M.

  • Mondays, Wednesdays, and Fridays for customers with a street address ending in an odd number (1, 3, 5, 7 or 9)
  • Tuesdays, Thursdays, and Saturdays for water customers with a street address ending in an even number (0, 2, 4, 6 or 8)

No Trash Collection Monday, July 4, 2022

There will be no trash collection on Monday, July 4, 2022.

Best Trash will resume collection on Thursday, July 7, 2022. Trash collection may be delayed as we expect a heavier load.  Please be patient and know that all trash will be collected.  Thank you for your patience!

Have a Safe 4th of July!

Trash Update

Trash Operator:  BEST TRASH

Phone: (281) 313-2378
Email: customerservice@besttrashtexas.com

  • Trash collection is every Monday and Thursday.
  • Heavy Trash collection is also every Monday and Thursday. Limited to no more than 2 large items at a time.
  • Recycle collection is every Thursday.
  • Please have trash and recycling out by 7:00 a.m.
  • The trucks are equipped with date & time stamp cameras to validate services.

Holidays

If the regular trash collection day falls on a holiday (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day or Christmas Day) the collection will be made on the next regularly scheduled collection day.

Trash Collection

On each Monday and Thursday, Best Trash will collect residential refuse located at the curbside in resident supplied cans or bags between 30 to 50 gallons in size, weighing no more than 40 lbs. each. Items excluded from normal collection are dirt, rocks, bricks, tile, concrete, tires, batteries, motor oil, cooking oil, waste generated by a private contractor, or any material deemed hazardous.

Please do not dispose of gasoline, motor oil, wet paint, cooking oil or any other liquid items in the trash or recycle.  However, if you have paint that is dried or solidified, please leave the lids off the containers and place on the ground next to the trash showing Best Trash personnel that it is safe for them to collect. Wet paint will not be collected.

Yard & Bulk Waste

Trees, shrubs, brush trimmings and fencing must be no larger than 4 inches in diameter, no more than 4 feet long, tied in bundles not exceeding 40 pounds. The tied bundles are required to allow quick pick up and size limitations are required to avoid damaging the equipment in the compacting process. Items such as appliances, furniture, mattresses, carpet (up to 1 room of carpet, cut less than 4 feet wide, tied in bundles not exceeding 40 pounds), will be picked up on both garbage collection days. By Federal Law, refrigerators, freezers, and any other items containing Freon must be drained of Freon and have an accompanying bill to validate such service was performed.

Excluded from Trash Collection

The following items are considered hazardous waste and will not be collected by Best Trash. If you have household hazardous waste, you may properly dispose of your items at the Harris County HHW facility. This service is provided to residents of Harris County free of charge. Visit the Harris County HHW Website to view their hours of operation and to confirm your waste is on the accepted items list.

  • Medical waste
  • Any appliance containing Freon
  • Acids
  • Car batteries
  • Dead animals
  • Chemicals of any kind
  • Car parts
  • Tires
  • Any type of construction waste, material or debris
  • Concrete
  • Large quantities of carpeting and rolls of carpet
  • Fencing
  • Toxic or radioactive waste

 

 

Winterizing Your PVB

Gleannloch Farms MUD 367 Residents:

As temperatures begin to drop over the next few weeks, we may encounter possible freezing weather for short-term or longer-term periods. Winterizing your sprinkler system, primarily the above-ground Pressure Vacuum Breaker (PVB) could end up saving you money from repairing or replacing this item upon bursting from a hard freeze.

The following video walks you through the process in a clear and concise step-by-step process.

If you have any questions about these steps, please send Dustin Qualls an email at dustinqualls@hotmail.com. Thanks, and stay warm!

2021 Tax Statement

Attention MUD 367 residents: If you have not received your tax statement and you do not escrow your taxes, please contact the MUD 367 Tax Office at 281-499-1223 or visit their website at: Tax Tech, Inc.

Frequently Asked Questions

What is the best way to conserve water during these hot summer months?

Start by checking for leaking toilets, also make sure outside hoses are not leaking, and finally, be mindful of how much and how often your irrigation is running.  To ensure the best possible water usage habits, download the free Eye on Water app and set it for leak alerts.  Have your MUD 367 water bill handy to insert your account number.

What does the NHCRWA fee mean on my bill?

The North Harris County Regional Water Authority (NHCRWA) was created in 1999 by voters. This agency is responsible for constructing the infrastructure to comply with the Harris County-Galveston Subsidence District’s Regulatory Plan that requires a reduction in groundwater usage to no more than 20% of the total water demand by the year 2035. Both MUD 367 and 383 only collect this fee for NHCRWA; neither MUD controls the fee nor tack additional fees onto it.  All residents in the NHCRWA area are required to pay this monthly fee. The NHCRWA holds monthly meetings at their office location: 3648 Cypress Creek Parkway, Suite 110, Houston, 77068 on the first Monday of the month.

For more details on their purpose, or to complain, please visit:

https://www.nhcrwa.com

How can I reduce the amount of water my family uses a month?

There are so many easy steps to reduce the amount of water a family uses each month.

For example: Take shorter showers!  Repair leaky faucets! Only water your yard before sunrise or after sunset and only when necessary! Replace old washers with energy and water efficient models!  And don’t forget to download the Eye On Water app!

The list goes on and on…the price of water will only increase so establishing better water habits will not only help the environment but also help with your monthly bill.  For more tips and valuable insight, please visit:

https://takecareoftexas.org/conservation-tips/conserve-our-water