How to Register Your Smart Meter

Getting Started

Check out the resources below for information on registering your smart meter and viewing your usage via EyeOnWater app. EyeOnWater lets you see how much water you’re using and can even alert you of possible leaks on your property.

What You’ll Need

Visit https://eyeonwater.com to access online or download the mobile app.

When creating your account, you will need your 15 digit water service account number including the hyphen, indicated on your water bill.

EyeOnWater Web App

EyeOnWater Mobile App

What is the NHCRWA Fee?

The North Harris County Regional Water Authority (“NHCRWA”) is a governmental entity created by the Texas Legislature that assists in converting the region within its boundaries from using groundwater to predominantly surface water in order to combat subsidence. In order to comply with the legislative mandate to reduce groundwater usage, HCMUD 367 (“the District”), along with other municipal utility districts in the area, is part of the NHCRWA’s Groundwater Reduction Plan (“GRP”).

To comply with the groundwater reduction mandate, the NHCRWA is responsible for constructing the necessary water delivery infrastructure to deliver surface water to the areas within the NHCRWA. In order to design, construct, and operate the necessary infrastructure, the NHCRWA assesses fees to the well owners/municipal utility districts within the NHCRWA’s boundaries based on the amount of water pumped by their wells and the amount of surface water received from the NHCRWA.

The NHCRWA assesses a fee for both groundwater and surface water usage by residents. This fee is used by the NHCRWA to fund projects intended to reduce regional subsidence and to meet legislatively-mandated surface water conversion goals. More information on the NHCRWA and their programs is on their website, www.nhcrwa.org.

Securing a long-term, reliable supply of wholesale drinking water for North Harris County

Accordingly, the NHCRWA charges the District a fee for every 1,000 gallons of ground-water and surface-water withdrawn by the District (the “GRP Fee”), and the GRP Fee may be increased by the NHCRWA from time to time. The District then passes the GRP Fees through to the District’s users based on the amount of water they use. As such, each user within the District is billed, in addition to the district’s water rates, a separate amount for each 1,000 gallons of water delivered to such user in a billing cycle that is equal to 100% the GRP Fee charged to the District by the NHCRWA for each 1,000 gallons of water for that period.

The NHCRWA fee that residents see on their bill is not a fee levied by the District; it is a mandatory fee levied by the NHCRWA that is passed through to residents via their water bills. This fee is based solely on how much water residents use in their home. For more information on NHCRWA, please visit: http://www.nhcrwa.org/about/

If you have any further questions on this or anything else related to HCMUD 367, please do not hesitate to utilize the contact form on the District website.

Water conservation tips are available at http://takecareoftexas.org/conservation-tips/conserve-our-water.

Regional Water Authority Surcharges Rate Update

The NHCRWA fee on your water bill is imposed by the North Harris County Regional Water Authority to fund surface water conversion, which was mandated by the State of Texas. HCMUD367 does not control this fee and the fee is a direct pass through. Currently, the fee is $4.30 per 1,000 gallons used, with annual increases expected. For more information on NHCRWA, please visit: www.NHCRWA.org.